We’re here to help…

Below you’ll find answers to some of the most frequently asked questions.

We’re here to help…

Below you’ll find answers to some of the most frequently asked questions.

Haven’t found the answer you’re looking for?

Click here to ask us, and we’ll get back to you within 24 hours or call us on (03) 9842 3023 .

About Salon23

How do I Schedule an appointment?

We have an online booking system for your convenience; alternatively, you can call us (03) 98423023.

What services does Salon23 Laser Skin and Beauty provide?

We can assist you with all your skin concerns and needs, ranging from relaxation treatments to paramedical skincare and treatment plans such as Acne, Anti-aging, Pigmentation, and Inflammation (incl: Rosacea). Our approach is thorough, scientific and holistic. We also offer Laser hair removal, hygienic waxing, VANI–T Spray Tan, Brow Henna, LashLift, Makeup application, Manicures, Pedicures and much more. 

About DMK Skincare

Are DMK products tested on animals?

No. DMK has never been tested on animals and is free from animal cruelty.

Are your products vegan and gluten-free?

DMK products have several products, including our enzyme that uses egg by-products.

 

Does DMK skincare contain gluten?

Yes. Some of the professional and retails products have Oat and starch in it

Do your products contain parabens

Yes, some of the DMK products use parabens because it creates less skin sensitivities compared to natural preservatives

Which products are not recommended for pregnancy?

Aminodine spray.

Products containing Salicylic Acid like Acu-Klenz, Acu-klear, and Pro alpha 2.

Products containing cassia and cloves like Quick peel, Body Sculpting, Body Mask, Acu-therm, and Enzyme mask #3.

We highly recommend asking your skin therapist before using any DMK products during pregnancy and taking EFA ultra.

Where are the products made?

DMK products are produced in the U.S.A.

Will I get a reaction from the products and treatments?

All DMK products are sensitivity tested, and most people only react in a positive way to DMK treatments and DMK home prescriptive such as a temporary irritation or erythema after a DMK treatment.

Do I need to use SPF daily? Even in winter?

Yes, absolutely. You can still get sun damage in winter even though the sun may not feel as intense as summer. Any level of UVA & UVB radiation can be damaging.

Why do I need to double-cleanse?

The first cleanse does not thoroughly remove the makeup, and there is almost every time some residue leftover, especially for mascara.

Do I have to cleanse my skin in the morning?

Yes. Cleansing in the morning is important as it removes any toxins released via the skin during its restoration phase at night and prepares the skin for treatment oils and serums.

 

How often do I need a facial?

This is individualised to the person’s skin condition. For maintenance and health of the skin, every 4 weeks is recommended. Why? For maximum results and maintenance of nourishing the new cells as they migrate through the layers of the skin, producing a better, healthier quality of skin as a result.

About Jane Iredale

Is Jane Iredale a mineral-based makeup?

Yes, it only contains mineral colourants.

Are your products tested on animals?

Jane Iredale is a certified cruelty-free cosmetics brand.

Do your products contain parabens?

Jane Iredale is free of parabens, talc, phthalates, synthetic fragrance and GMO ingredients.

CONTACT US

Absolutely love this Salon

“I’ve been coming here for years now and they never disappoint. All the staff there are warm, friendly and professional. I completely TRUST each and every single therapist because they all have impeccable attention to detail and their experience really shows."
Samantha Khoo

Love Salon 23

"Ravina has been doing my brows now for 8 years and I have never had a bad experience! I have had so many compliments on my brows! Ravina has been doing my brows now for 8 years and I have never had a bad experience! I have had so many compliments on my brows!"
Adelle Gray

Ravina is the best in the business

"I have been coming to Salon 23 for years now and highly recommend their services. Ravina is the best in the business for eyebrow shaping. I cannot thank her enough in how her knowledge and care in our sessions has made my eyebrows longer and better suited to face shape. "
Simi Narayan

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The Pines Shopping Centre Shop 23
181 Reynolds Rd, Doncaster East

OPENING HOURS

Monday: 9am - 5.30pm
Tuesday: 9am - 5.30pm
Wednesday: 9am - 5.30pm
Thursday: 9am - 9.00pm
Friday: 9am - 8.00pm
Saturday: 9am - 5.00pm

The Pines Shopping Centre Shop 23
181 Reynolds Rd, Doncaster East

OPENING HOURS

Monday: 9am - 5.30pm
Tuesday: 9am - 5.30pm
Wednesday: 9am - 5.30pm
Thursday: 9am - 9.00pm
Friday: 9am - 8.00pm
Saturday: 9am - 5.00pm

REWARDING YOU

Loyalty Points

S23 loyalty programme gives our clients one more reason to keep coming back. It is our way of saying thank you and to reward our clients for the money they spend with usIt’s easy! For every Dollar spend in the store on services, vouchers or retail (excluding promotions), clients automatically start earning money. It’s all tracked through the client card giving our clients the freedom to redeem their points at any time, in one transaction or split over several visits.

T&C’s apply